Challenge
Improving customer service whilst increasing revenue and margin. We are in a world of digital transformation. If you don’t transform your competitors will. You will lose your competitive edge as your competitors go digital and offer customers great service – enabled through technology. If your sales team is on the road, visiting customers, you can no longer afford to have sales teams without access to information: – customer pricing, stock availability, customer details, special pricing and more. Customers want total transparency of the sales and delivery process to ensure they get their goods and services on time. If your business can’t achieve this, today’s consumer or business customer simply goes to the web and looks for alternative suppliers.
Solution
Win more customers for life with Opmetrix. Opmetrix is designed for sales teams wanting mobility – access to the right information at the right time. Mobile sales and merchandising for sales field teams. Customer account management planning, pre-appointment planning and access to all the information about a customer that you need to improve customer service – all from a mobility device.
Business Benefits
Upsell, cross-sell, increase revenue and grow your margins. Decrease quote to cash cycle times to improve customer service and improve cash flow. Empower your sales teams to grow revenues and retain customers.
Enter quotes
Add prospects
Real time updates
Native mobility design
Improve customer service
Call planning and scheduling
Speed up quote to cash cycles
Comprehensive sales reporting
Ideal solution for mobile sales teams
Create orders and invoices form the mobility device
Empower your sales team for better decision making
Merchandising – including product distribution checks
Comprehensive integration to / from MYOB Acumatica
Map customer locations and plan sales calls accordingly
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