How to choose the right partner for your MYOB Acumatica implementation?
The team you engage to implement MYOB Acumatica (formerly MYOB Advanced) will determine the value you derive from your ERP system. In this blog, we share some key steps and criteria for choosing a partner—based on what we’ve learnt from successfully partnering with many Australian SMEs to implement MYOB Acumatica.
MYOB Acumatica is an innovative and flexible ERP software product—a great choice to take your SME’s business systems to the next level. But the decisions don’t stop once you’ve settled on the product you want.
Your choice of ERP implementation partner makes a huge difference to whether MYOB Acumatica is configured to match your precise business needs, which also affects uptake and engagement among your employees.
Make sure this critical decision doesn’t come back to bite you.
A poorly implemented ERP solution can result in:
- Insufficient or haphazard project planning
- Poor communication leading to budget/time overruns
- A system that doesn’t address functional or strategic needs
- Frustrated users, workarounds, and additional costs to ‘fix’ the system
It’s important to take a measured approach as you evaluate resellers/consultants for your ERP implementation. After all, the right partner will ensure your business can effectively implement and benefit from your new system for many years to come. This is not a decision you want to make based on price alone.
Follow these 6 steps to find the best MYOB Acumatica ERP implementation partner
Here are the key steps that we believe make the decision easier:
- Plan – Take the time to sit down with your internal team to discuss your business requirements—what capabilities do you need from MYOB Acumatica? Brainstorm potential risks to your implementation project and decide on a budget. Consider how you’ll measure the project’s success—what are the expected outcomes that will deliver a return on investment? What are the attributes that matter most to you in an implementation partner?
- Document – Make sure that your business requirements, expectations, budget, and timeline are clearly documented and agreed to within your team (or your decision-making panel). You might also want to clarify in writing the process you’ll take to choose an implementation partner, who has the final say, and by what date you’ll make your choice. You can share the non-confidential elements of your requirements and expectations with potential implementation partners to help bring them up to speed quickly.
- Research – Do your research (online is the best place to start). Which implementation partners have the most experience in your industry? How familiar are they with MYOB Acumatica? Is their business big enough to dedicate the resources and attention required on your implementation project? How experienced/skilled are their consultants and developers? Do they seem like they share your business’ values and communication style?
- Communicate and shortlist — Based on your search, you may have a clear frontrunner. Interview your potential MYOB Acumatica partner to get a chance to see how well you ‘click’ with the partner, clarify how each partner would approach your implementation, and address any questions about the viability of your budget, timing and meeting other expectations. Then pay close attention to each consultant’s project management structure and resources. Ask for the CVs of the specific project team you’ll be working with and follow up with reference checks.
- Structure — It’s time to ask for a more structured proposal that outlines your implementation project and working relationship. What methodology will be used, who has responsibility for what, and what are the key milestones and costs? How will teamwork between the two businesses be coordinated? If you’re not satisfied with the initial proposal—ask more questions, negotiate and refine the document.
- Formalise — You should have enough detail to pick the ideal ERP implementation partner. Then it’s a matter of formalising arrangements with your chosen partner with a service level agreement.
Visit our Choosing the right MYOB Acumatica Partner page to learn more about:
- Why your choice of MYOB Acumatica reseller/partner is so vital?
- What to ask when interviewing potential partners?
- Why Leverage Technologies is a reliable choice?
- What it’s like to work with us?
Or you can simply contact us now to be put in touch with a friendly consultant who can answer any questions you might have about successfully implementing MYOB Acumatica (formerly MYOB Advanced).
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