MYOB Acumatica(formerly MYOB Advanced) Field Service Module

MYOB Acumatica Field Service Module gives you a complete solution for managing your field service operations.

End-to-end Field Service Management

Field Service Management module in MYOB Advanced - how it works

The new Field Service Management software module in MYOB Acumatica(formerly MYOB Advanced) helps you better orchestrate your resources, uncover new operational efficiencies and deliver better customer service. Shorten the time between call receipt and job assignment; generate work orders and track resources more efficiently; leverage the service calendar to schedule the right people for the job. Learn more about the Field Service module.

Schedule your resources

Your team can create and manage appointments using the Schedule calendar for staff and resources. This way you can track resources commitment, match tasks to best available resources and schedule the right people at the right time to get the job done. The Timesheet integration also gives you a more streamlined way of managing project cost allocation and billing.

Track and optimise routes

Use the service map to geographically display the routes and order status in real time. Rapidly respond to problems and make route changes in sync with the field technician’s mobile device.

  • Route statistics
  • Travel time
  • Service duration
  • Mobile app display

Inventory and service are always in sync

The MYOB Acumatica(formerly MYOB Advanced) Field Service management software module is always in sync with your inventory and purchasing. When tools and repair parts are needed for specific jobs, replenishment orders can be sent to a specific location in automatic. When the parts arrive, you can schedule the service appointment.

Equipment Maintenance

Capital Equipment maintenance in MYOB Advanced field service management

Get a 360-degree view of the equipment and products installed at your customers’ facilities. Streamline service routines by defining schedules for preventive maintenance and associate them to recurring maintenance contracts and schedules. Learn more about equipment maintenance.

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Equipment maintenance inventory

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Preventive maintenance schedules

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Appointment generator

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Service templates

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Warranty management

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Invoicing

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Service Parts

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Mobile Service Management

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Master contracts

Keep your service operators connected

The native mobile Android and Apple iOS app offer your service staff access to customer information, tasks and other important data from anywhere, on any device.

MYOB Advanced app for service operator on the road

Get in touch

Have questions or want to speak to one of our team members? We would love to hear from you! Call 1300 045 046 or submit the form below.

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